Family-owned. Locally operated. From slab leaks to full repiping, we fix it right the first time — backed by over a decade of 5-star service.
We didn't start as a corporation that decided to do plumbing — we started as plumbers. That craftsman mindset shapes every job we take, from a simple faucet repair to a complete home repipe.
When Alex founded Direct Service Plumbing, the mission was simple: treat every home like it's our own. That means showing up on time, explaining what's wrong in plain English, and fixing it right the first time.
Advanced leak detection technology finds hidden leaks fast — in walls, under slabs, anywhere. We fix the source, not just the symptom.
Installation, repair, and maintenance for tank and tankless systems. We'll help you choose the right solution for your home and budget.
From slow drains to complete backups, we clear the blockage and restore flow. Includes camera inspection to diagnose the real problem.
24/7 emergency response for burst pipes, major leaks, and plumbing disasters. We're there when you need us most — day or night.
Aging pipes causing constant problems? We replace your entire system with modern materials that last for decades.
"Alex and his team should be your absolute go-to plumber if you live in the Charlotte area. They took care of our entire repipe end to end. Extremely polite and communicative."
"Direct Service Plumbing responded quickly to diagnose and resolve our sewer line issue. The team worked tirelessly through terrible weather. Customers for life!"
"Alex came on New Years Eve, completed a water tank installation finishing at 10:20pm. Nothing short of AMAZING!"
Whether you're dealing with an emergency or planning a repair, we're here to help.
"We built this company on honesty and craftsmanship — because that's what we'd want if we were the ones calling for help."